Help with DueTab
Most questions are answered below. If yours is not, write to support@nikkadim.net. A person reads it.
Getting started
Install and pin it
After installing, open the browser's extensions menu (the puzzle piece) and pin DueTab, so its badge is visible in the toolbar.
Make a reminder
The settings page opens by itself the first time. Choose a starting point, paste the address, set the time and days, and press Save.
Send a test
Press "Send a test reminder". If a notification appears and the page opens, you are set. If nothing appears, see the next section.
When a reminder doesn't show
The test reminder opens the page, but I see no notification
Your computer is hiding the browser's notifications.
Windows: Settings, then System, then Notifications. Make sure notifications are on, that your browser is on in the list, and that Do not disturb is off.
Mac: System Settings, then Notifications. Allow notifications for your browser and check Focus is off.
Or turn on "Reminder window" in DueTab's settings: a small window with Open, Done and Snooze that does not depend on notifications.
Nothing happened at the reminder time
Check three things on the settings page: the reminder is switched on, today is one of its days and not a day off or holiday, and "Next" at the bottom shows the time you expect. The browser must be running; if it was closed, the reminder appears when you next open it that day.
It opens a second tab although the page is already open
DueTab recognises the page by its address. If your address redirects somewhere else, it learns the new address about a minute after the first time it opens the page, and brings that tab to the front from then on.
The notification has no Snooze or Done buttons
Firefox notifications cannot have buttons. Use the toolbar popup, or turn on "Reminder window" in settings, which is on by default in Firefox.
I marked the wrong day done
Open the toolbar popup and press "Undo done".
Some settings are greyed out
Your organization manages them. Ask your IT department; see DueTab for teams.
Your data and your plan
Where are my settings kept?
In your browser, on your computer. With sync turned on (a Pro feature) the browser also copies them to your other browsers through the account you are signed in to the browser with. DueTab has no server that receives them.
How do I remove everything?
Remove the extension from your browser. Its settings and history are deleted with it.
How do I move to a new computer?
Turn on sync before you switch, or simply set up your reminders again: it takes a minute.
I found a security problem
Please write to support@nikkadim.net with "Security" in the subject. We will answer quickly and credit you if you wish.
Set it up in a minute. Stop forgetting today.
One extension for Chrome, Edge and Firefox on Windows, Mac, Linux and ChromeOS.
DueTab is not in the stores yet. Email us and we will tell you the day it is out. One message, nothing else.